SharePoint Tracker vs CardioLog Analytics
CardioLog Analytics (https://www.intlock.com/) is an established name in SharePoint analytics, with a broad suite combining analysis, engagement campaigns, heatmaps and gamification. For commercial organisations worldwide that is a logical choice. For Dutch (government) organisations the story is different: the vendor is based in the United States, and the choice of analytics platform and hosting is fixed with Intlock. govanalytics SharePoint Tracker turns that around: you choose which analytics platform sits underneath — the govanalytics platform, Piwik PRO or Matomo — and on which infrastructure it runs.
- Choice of three analytics platforms: Piwik PRO, Matomo or govanalytics.
- Hosting in the Netherlands, EU, or within your own infrastructure.
- Aggregated reporting by default, no individual employee profiles.
- No engagement or gamification layer that raises employee monitoring concerns.
You choose the analytics platform under SharePoint Tracker
SharePoint Tracker is the measurement layer: it ensures that SharePoint usage is measured in a clean, GDPR-compliant way and delivers the reports that government organisations need. The analytics platform underneath (where events go and where dashboards run) is a choice. Three options, three profiles.
Piwik PRO
Commercial analytics platform with EU hosting via Azure or ElastX. Strong compliance features and a polished dashboard, but you pay additionally for the cloud infrastructure it runs on.
- HostingAzure or ElastX (EU)
- ManagementBy Piwik PRO
- Infra costsAdditional
- Open sourceNo
Matomo
Classic open-source analytics. The cloud variant runs in Frankfurt (Germany); for hosting in the Netherlands or within your own infrastructure, on-premise is required, with the associated in-house management.
- HostingFrankfurt or self-hosted
- ManagementMatomo or self
- Infra costsCloud or self
- Open sourceYes (GPL)
govanalytics / d8a
Open-source platform, hosted by govanalytics in the Netherlands or run yourself in your own infrastructure. Data can additionally be made directly available in your own data warehouse, alongside or instead of the dashboards.
- HostingNL cloud or self-hosted
- Managementgovanalytics or self
- Infra costsIncluded
- Open sourceYes (MIT)
With CardioLog Analytics this choice does not exist: the analytics platform is Intlock's own and the SaaS environment runs on US infrastructure. The on-premise variant of CardioLog can run in-house, but remains tied to the CardioLog platform.
The details that matter for public organisations
A detailed comparison on the aspects that carry the most weight when measuring SharePoint usage within government organisations. We also note where CardioLog functionally offers more — honest comparison works better than one-sided advocacy.
Privacy and GDPR compliance
Measuring employee behaviour within SharePoint directly touches on GDPR and the Dutch Data Protection Authority (AP) guidelines on employee monitoring. How a tool handles this determines whether it can be deployed within a government organisation at all.
Hosting in the Netherlands or EU
Where are the servers and who has access to the processed data?
Aggregated reporting by default
Are individual employees identifiable in reports, or are reports aggregated to team or department level by default?
Compliance with Dutch DPA employee monitoring guidelines
Does the solution comply with the framework set by the Dutch Data Protection Authority for monitoring employees?
No individual click tracking
Are heatmaps or click tracking deployed by default on employee interactions?
DPIA documentation available by default
Functionality and insights
CardioLog is a broad suite, SharePoint Tracker is focused on pure analytics. For some organisations breadth is an advantage — for others it is simply overhead. Here we honestly note where CardioLog offers more.
Document usage insights
Which documents are used, which remain unused?
Site and library usage
Search behaviour insights
Heatmaps and scrollmaps
Visual representation of where users click and how far they scroll on pages.
Employee engagement campaigns
Pushing content or messages to users based on their behaviour.
Gamification of employee behaviour
Analysis of Teams, OneDrive, Exchange, Viva Engage
Hosting and management
This is where the biggest structural difference lies. With CardioLog you choose between their SaaS (in the US) or their on-premise variant (on the CardioLog platform). With SharePoint Tracker you choose which analytics platform sits underneath — and with that, where the data lives and who manages it.
Choice of analytics platform
Can the customer determine which platform receives the events and delivers the dashboards?
Cloud hosting in the Netherlands
On-premise or own infrastructure
Open-source platform options
Can the software used be inspected and potentially further developed?
Additional infrastructure costs
Are there hosting costs on top of the licence?
Data directly available in own data warehouse
Can raw event data flow to your own warehouse alongside the dashboards?
Role-based access to reports
Power BI integration
Support and procurement
A specific reality for the public sector: how does procurement work, what language does the support team speak, and is there experience with the Dutch government context?
Dutch-language support
Experience with Dutch government organisations
Available via government framework agreements
Data processing agreement under Dutch law
Custom development
Frequently asked questions
- What is the difference between CardioLog and govanalytics SharePoint Tracker?
- CardioLog is a broad suite with heatmaps, engagement campaigns and gamification. govanalytics SharePoint Tracker focuses on what government organisations primarily need: reliable, GDPR-compliant visitor data for the intranet, without the complexity of a full engagement suite.
- Is CardioLog GDPR-compliant for Dutch government organisations?
- CardioLog (Intlock) is a US-based vendor. For Dutch government organisations this means a Schrems II risk and less control over the processing location. govanalytics processes all data in the Netherlands.
- Can govanalytics SharePoint Tracker also measure heatmaps and engagement?
- No. govanalytics SharePoint Tracker measures visitor behaviour, popular pages, search terms and navigation paths. Heatmaps and employee engagement fall outside the scope — deliberately, because these features raise questions around employee monitoring and GDPR.
- Which analytics platform underlies govanalytics SharePoint Tracker?
- govanalytics SharePoint Tracker is modular: it works with the govanalytics platform, Piwik PRO or Matomo. You choose the analytics platform that fits your organisation.
Control over your SharePoint environment, without compromising on privacy.
Book a no-obligation meeting to discuss how SharePoint Tracker fits within your organisation. We will show you what the reports look like and what agreements we make around GDPR and information management.